Free delivery on all orders to the {countryname}
Estimated shipping time:
5 business days
- After placing your order, allow up to 5 business days for us to prepare your order for shipping.
- During sales, we’re busier than usual - please allow a little bit more time.
- Please note that we cannot ship to P.O. boxes.
Tracking:
Yes, you’ll be able to track your order!
- Once we ship your order, you’ll get a confirmation email + tracking number.
- Miss your delivery? The driver will leave a card with redelivery options.
(Already ordered? Track your parcel here.)
Our delivery partner:
DHL
Sweaty Betty pays all import duties and taxes on your behalf.
In the rare event that the charges are passed on to you, contact us with proof of payment and we will reimburse you immediately. (Deliveries with charges not paid within 3 days will be returned to us).
Got a question for us? Visit our FAQs for answers to common queries.
Have a question about your order? Please contact our Customer Care team.
Delivery options for {countryname}
Got a question for us? Visit our FAQs for answers to common queries.
Have a question about your order? Please contact our Customer Care team.
Delivery options for {countryname}
Not quite right?
Return your items, free of charge.
Returns postage is free for all orders to the {countryname}.
We are happy to offer a refund on items in perfect condition and with proof of purchase. Once you receive your items, you can return them within 45 days.
If you don’t have the original form from your order package, you can download a replacement form here.
Please fill in your order information and include it with your returned items, to allow us to process your refund quickly.
If you want to return items from different orders, please send them as separate packages. This makes it easier for us to process your return and means you’ll get your refund faster.
You can exchange it for another item or for a gift card. Please contact Customer Care and we will be happy to help you make the exchange.
If the purchase was paid by Gift Card, our Customer Care team will email you with an online Gift Card with your refund.
For other Gift Card return enquiries, please contact our Customer Care
We are sorry to hear your Sweaty Betty order wasn't quite as you expected.
- Please contact Customer Care with details about the items you would like replaced, and any discount codes you used to purchase it.
- Customer Care will help you place an order for a replacement item.
- Please return the items you do not wish to keep (see the Returns procedure above). Once received, we’ll send you a refund to your original payment method.
Got a question for us? Visit our FAQs for answers to common queries.
Have a question about your order? Please contact our Customer Care team.
Not quite right?
Return your items, free of charge.
Returns postage is free for all orders to {countryname}.
We are happy to offer a refund on items in perfect condition and with proof of purchase. Once you receive your items, you can return them within 45 days.
If you don’t have the original form from your order package, you can download a replacement form here.
Please fill in your order information and include it with your returned items, to allow us to process your refund quickly.
If you want to return items from different orders, please send them as separate packages. This makes it easier for us to process your return and means you’ll get your refund faster.
You can exchange it for another item or for a gift voucher. Please contact Customer Care and we will be happy to help you make the exchange.
We are sorry to hear your Sweaty Betty order wasn't quite as you expected.
- Please contact Customer Care with details about the items you would like replaced, and any discount codes you used to purchase it.
- Customer Care will help you place an order for a replacement item.
- Please return the items you do not wish to keep (see the Returns procedure above). Once received, we’ll send you a refund to your original payment method.
Got a question for us? Visit our FAQs for answers to common queries.
Have a question about your order? Please contact our Customer Care team.