Contact us

We are experiencing a higher volume of contacts than usual, so it may take a little longer than normal to get back to you. We would love to help so please be reassured that our experts will respond to your query as soon as we can.

FAQs

Visit our FAQs for answers to common queries.

Email Us

Questions? We'd love to help. Send us a message and our Customer Care Team will be in touch as soon as they can, ideally within 3-5 working days.

If you have already emailed our Customer Care team and haven’t received a response, please don’t worry as we are doing everything in our power to respond to you again as soon as possible. In the meantime, we have included some information below to help you:

Delivery

If your query is about a delivery, please check your tracking link as our carriers will have the most up to date information about your order. Unfortunately, most carriers are experiencing delays due to the lockdown restrictions. It can take up to 10 working days for your order to arrive from the date of dispatch.

Return/Refund

If your email is about a return or a refund, we are processing these as quickly as possible. Please allow up to 20 working days from the date of return to receive your refund.

Chat with Us

Temporarily unavailable

Phone Support

Temporarily unavailable

Wholesale Enquiries

If you're interested in stocking Sweaty Betty, email: wholesaleenquiries@sweatybetty.com
Alternatively, head to JOOR for more info and to place orders.

Press, Influencer + Ambassador Enquiries

For all Press, Influencer and Ambassador enquirires, email: press@sweatybetty.com

Write to us

UK: Sweaty Betty Support Office, Fulham Green
69 - 79 Fulham High Street, London
SW6 3JW

contact sweaty betty