overall rating : 94%


Date / Location Rating Customer Comment
17th November 2017
Nottingham, UK
Rating
Over the PhoneSuper slow phone order on this occasion, I think it took over 20 minutes in the end! Unusual but thought I'd mention :)
1st November 2017
London
Rating
Over the PhoneVery helpful customer service and prompt delivery but hard to find the styles and sizes in- store to try on (and to use the voucher before it expired).
22nd October 2017
Exeter
Rating
Over the PhoneAlways super-helpful and efficient.
21st October 2017
Newton, Ma, USA
Rating
Over the Phone1st ordered the small via website but when it came it was a little too snug. Called customer service because I couldn't do an exchange since no mediums were available. They put a request out to the stores for a medium, and within an hour, one of the stores contacted me. I then proceeded to purchase the medium via phone. Extremely helpful service both from customer service # and the sales person in the store I ended up ordering from.
14th October 2017
Stowe, VT
Rating
Over the PhoneSam Purnell always treats me well! Thank you Sam.
14th October 2017
Stowe, VT
Rating
Over the PhoneSam Purnell always takes great care of me!
4th October 2017
Winchester
Rating
Over the PhoneI was unable to make my order on line as there was a technical issue with the website but that meant I got to talk to a great lady in your offices who helped me.
30th September 2017
Seneca, SC
Rating
Over the PhoneOutstanding
29th September 2017
Philly, PA
Rating
Over the PhoneThe only problem I've had is that my debit card is always rejected because I live in the US, so I have to use a credit card...not a big deal. Customer service is always cheerful and helpful.
26th September 2017
Surrey
Rating
Over the PhoneThe first top I received had a small hole in it, called my local shop and they exchanged it for me no problems, great service.
26th September 2017
Exeter
Rating
Over the PhoneSB staff always prompt, efficient, happy and a joy to deal with. Thank you for your help.
26th September 2017
Seneca, SC
Rating
Over the PhoneOutstanding! Thank you!
26th September 2017
Seneca, SC
Rating
Over the PhoneOutstanding
26th September 2017
Seneca, SC
Rating
Over the PhoneOutstanding
26th September 2017
Seneca, SC
Rating
Over the PhoneOutstanding!
 
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