Sweaty Betty

customer experience reviews

Core Belief #3: "We are passionate, bordering on obsessive (about delivering exceptional customer experience)"
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overall rating : 94%


Date / Location Rating Customer Comment
24th July 2014
Wales, UK
Rating
On-LineSuper quick postage and love the little bag it comes in, nice extra !
24th July 2014
Tunbridge Wells
Rating
On-LineOrdered a whole bunch of yoga stuff on line and sadly had to return one item to my local store. Customer service was excellent and I came home and ordered more yoga stuff.
24th July 2014
sevenoaks
Rating
BluewaterReally helpful. They also watched my daughter while I was in the changing room.
24th July 2014
New Malden
Rating
BrightonThe service from the lady at the till was excellent however I felt that the other member of staff did not engage with me as she did not know me as I was not from the local area.
24th July 2014
Hong Kong
Rating
FulhamFriendly staff. Unfortunately no follow up sending me a tax form so that I could claim my tax back at customs. I was promised that it would be sent to Edenhurst Avenue whilst I was in France for business but when I had my 6 hour turnaround in London it hadn't been done. A shame as I couldn't claim my tax at Heathrow.
24th July 2014
Hertfordshire UK
Rating
On-LineVery fast delivery, great service.
23rd July 2014
North London
Rating
On-LineGreat and easy
23rd July 2014
Arlington VA
Rating
On-LineExpect quality quick dry fabric and solid products.
23rd July 2014
Plymouth, Uk
Rating
EdinburghThe shop is clean and well presented. The changing rooms are practical and I like the lay out of the products. I also like how you don't keep changing the layout of the shop floor like other shops.
23rd July 2014
London, UK
Rating
Kings RoadFantastic staff, so helpful, chatty and patient when I was umming and ahhing!
23rd July 2014
Islington, Londom
Rating
IslingtonThe staff is always friendly and helpful.
22nd July 2014
Swansea UK
Rating
On-LineEasy website and 24 hour delivery
22nd July 2014
Spain
Rating
BluewaterJessica was so helpful. Caring, helpful, efficient staff.
22nd July 2014
Swansea UK
Rating
On-LineVery easy website and 24 hour delivery.
22nd July 2014
Manchester, UK
Rating
On-LineLike the site. Delivery always good.
 
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