CUSTOMER REVIEWS

Core Belief #3

"We are passionate, bordering on obsessive

(about delivering exceptional customer experience)"

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overall rating : 90%


Date / Location Rating Customer Comment
28th January 2016
Chicago, IL
Rating
SoHo, New YorkVisited after scouting a few items online. Answered questions and brought out fresh product after noticing a slight flaw in the one I tried on
24th January 2016
Kent
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On-LineAlthough this was a gift, customer experience with SB never disappoints. I was able to easily amend the delivery giving the driver a safe location to leave my mat.
22nd January 2016
Uk
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On-LineSigned up to be notified when item was back in stock, as soon as I received the email I ordered them & they were delivered within 2-3 days. Love the tracking email/text for delivery.
22nd January 2016
London
Rating
First assistant pretty unhelpful/disinterested. Second very helpful.
18th January 2016
Berlin, Germany
Rating
MarlowI am always pleased with the personal and wonderful service that the Marlow boutique offers - the staff are approachable and friendly, and I always look forward to popping in!!
14th January 2016
St. Paul, MN
Rating
On-LineI know international shipping can be dicey, but I'm still waiting on one item from an order that arrived 4 days ago. The policy that you can't ship items totaling over $200 together makes the buyer think something got lost in transit - perhaps you should automatically upgrade everyone's orders over $200 to express shipping? Other than that, I love your slick website and look forward to more people instagramming/blogging about your clothing to give us non-model mortals ideas for outfits. Thank you!
13th January 2016
Rating
HampsteadThe girls were sweet and helpful as always
12th January 2016
Harrogate
Rating
HarrogateReally friendly staff and very helpful.
11th January 2016
Tokyo
Rating
On-LineI have bought items from in store and online and my family always buy be a piece for birthdays or Christmas - I have never had a bad experience with Sweaty Betty.
5th January 2016
Oxford, UK
Rating
On-LineSpeedy postage and neat, attractive packaging.
2nd January 2016
Cheltenham
Rating
Very speedy and I love the fact that you partner with DPD for deliveries. They are the best at keeping you informed as to when and who will be delivering your parcel.
1st January 2016
Bellingham, WA
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On-LineThank you so much Tamara for my beautiful backpack! I've never had a company recognize me for purchasing what I love most. I couldn't be more thankful and thrilled to have Sweaty Betty in my life. I felt so special the day my backpack came in the mail as a surprise. I truly love Sweaty Betty and how they empower women to feel good about themselves. The biggest thank you every! Cara
31st December 2015
Virginia, USA
Rating
On-LineReally like your products. I'm always looking for things I won't see everyone else wearing in the races I run. Any you're quality is really top notch.
31st December 2015
Kent uk
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On-LineExcellent swift service , high quality products beautifully packaged...
30th December 2015
Wimbledon
Rating
WimbledonReally helpful and friendly staff
 
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