Sweaty Betty
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Head of eCommerce

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8 month Maternity cover starting January 2015
£Competitive for a 40 hour week + bonuses and a generous clothing allowance
 
We create, empower, innovate, inspire, push the boundaries and most important of all, we practise what we preach!


Designed to enhance performance, Sweaty Betty workout wear is the perfect fusion of fashion and functionality. Tailored to sports from yoga to run, ski to swim, gym to tennis, our luxury activewear combines design innovation, technical fabrics and feminine style.
 
Born in 1998 in London’s Notting Hill, Sweaty Betty now has 37 boutiques including concessions in world-famous department stores Harrods and Selfridges, plus two boutiques in the USA. With a new mobile website, more international stores in the pipeline and a passionate, fitness-loving team at its helm, Sweaty Betty is growing exponentially. There has never been a more exciting time to join us.
 
Our Values: We bring out the best in each other. We push boundaries. We have a positive attitude. We love what we do.
 
WHAT YOU'LL BE DOING

As maternity cover for the Head of Sweaty Betty’s award winning eCommerce team, you will be responsible for maintaining fast sales growth to ambitious revenue targets through Sweaty Betty’s online channels across all territories.  You will manage a team of 6 to develop and optimize the user journey across all sites and operations, to provide a best-in-class customer experience. You will be a key player in several cross-departmental, high-profile projects, from the initial spec stage to implementation and delivery.

Reporting directly to the CEO and as a member of the operating board you will be responsible for;
Day to day management of the eCommerce operation across existing sites including Trading, Content Production and Product and Operational Development.
Monthly participation at Sweaty Betty’s Operating Board.
Responsibility for achieving eCommerce revenue targets.
Reporting and analysis of Key Performance Indicators on a weekly and monthly basis.
Stewardship of the eCommerce Roadmap – delivering technical, customer experience and operational projects to tight deadlines.
Ownership of eCommerce budget.
Leadership, management and support of e-commerce team of 6.
Management of third party service providers including technology partners, fulfilment partners and payment providers to ensure high levels of service are provided within agreed operating budgets.
Maintenance of close working relationships with Marketing, Merchandising, Customer Care and Operations Teams to ensure the best possible customer experience.

 

WHAT YOU HAVE TO OFFER

At least 5 years’ experience in a similar eCommerce role.
The ability to manage relationships with Directors and Senior Management.
Commercial awareness coupled with a clear understanding of the brand and corresponding customer service requirements.
Proven team management experience
International and fashion/brand experience would be beneficial but not essential.
Degree or equivalent qualification

WHO YOU ARE
 You have a high level of personal energy, live an active life and embrace the Sweaty Betty lifestyle
You are flexible, adaptable and embrace change.
You enjoy leading a team and getting things done.
You have the ability to quickly develop relationships with team members and peers to establish authority.
When you read our Vales as above they resonate strongly with you


WHAT WE DO FOR YOU

Company bonus scheme, generous clothing allowance, 50% off SB all Sweaty Betty merchandise, lots of exercise classes, sample sales, cycle to work scheme … and lots more.

 
HOW TO APPLY

To apply for this position, please email your CV & cover letter (telling us why you want to work for Sweaty Betty) to iwanttowork@sweatybetty.com.

 
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