overall rating : 90%


Date / Location Rating Customer Comment
8th December 2017
London, UK
Rating
On-LineI had no problems and I was given a discount voucher, which worked perfectly fine.
8th December 2017
London, UK
Rating
On-LineI ordered this bag for collection at the Carnaby Street store and i was amazed by how accommodating the staff were. They were super nice, not pushy at all and just exhibited excellent customer service. I will definitely go back to that store because this was by far the best customer service experience I have ever had.
5th December 2017
Leeds
Rating
On-LineQuick delivery and lovely packaging
5th December 2017
Scotland UK
Rating
On-LineI was initially sent the wrong item, a green velvet top and not this sweater. Waited about ten days after that for the sweater to arrive.not as good as SB’s usual service which is excellent. Not so good since you expanded SB! I’ve been a customer for over ten years.
5th December 2017
Santa Rosa, CA
Rating
On-LineTigers made Her Day
5th December 2017
London
Rating
MaryleboneVery helpful sales assistant in store. Made sure I left satisfied with my purchase as I had initially ordered the products online and collected in store. Its good that customers are able to try items in store and change for a different size in my case.
5th December 2017
NYC
Rating
On-LineAwesome sales associates !!!
4th December 2017
New York, NY
Rating
On-LineI was grateful to get a discount. I think overall, your products are overpriced, but I am delighted with this jacket. With the discount, it was a good buy and I appreciated the consideration. Thank you. I have recommended you and my GF wears your stuff all the time when I see her now. She also purchases for her daughter. You seldom go over the top with the designs and stay within the boundaries of good taste... with a twist. You need to stock more XS sizes. When I went to the store in Greenwich, they were out of many things in XS. I am really a size 2 US. No shoulders, so many things are huge on me.
4th December 2017
Brighton
Rating
Very Helpful in store
3rd December 2017
Midlands
Rating
NottinghamFantastic customer service delivered by staff that were competent, friendly, attentive and professional.
3rd December 2017
Cobham
Rating
CobhamAlways lovely service in the Cobham store
2nd December 2017
Tarzana, CA
Rating
On-LineOrdering online was very easy. Clothes descriptions were accurate. Delivery was quick. I loved the packaging which included individual plastic wrap inside a nice recyclable shopping bag. They even included a smaller free shopping bag. Nice touch!
2nd December 2017
Glasgow
Rating
GlasgowIt was worth the wait for these - they are amazing!
2nd December 2017
Glasgow
Rating
Glasgow2 Beanie to choose from. The girls in store are always fantastic & the store has such an upbeat feeling.
2nd December 2017
scotland
Rating
GlasgowAlways fun but honest opinions from the staff with good suggestions.
 
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