overall rating : 94%


Date / Location Rating Customer Comment
15th November 2017
Sussex
Rating
On-LineVery easy to return and quick refund
15th November 2017
Rating
On-LineArrived when promised and beautifully packaged as always. One great top, one not so great.
15th November 2017
Isle of Wight
Rating
On-LineI accidentally ordered 2 pairs as the first time I tried to order my basket showed as being emptying then having paid I became aware I had purchased 2. I tried to call to amend but it was late and when I called the next day it was too late. I was advised to return the second pair which I did but the refund took a very long time to come through.
15th November 2017
Florida
Rating
On-LineEasy website---user friendly.
15th November 2017
Kent
Rating
On-LineArrived remotely in great packaging
15th November 2017
High Wycombe. UK
Rating
On-LineGood as always.
14th November 2017
Staines
Rating
On-LineEase of navigation , Communication re order ,speed of delivery to store - v impressed
14th November 2017
Cambridge
Rating
CambridgeHaving never shopped here before I wasn't sure which leggings to buy and the assistant in the shop was so helpful, giving me feedback on how she found each style to fit and which size I should take. I had honestly always been slightly intimidated by the shop but felt so welcomed and valued that I now feel silly admitting that! The assistant took my details at the till and explained about the fitness classes available in store, which was amazing! The first pair of leggings I bought were unfortunately faulty when I took them home, so I brought them back a few days later and the other assistant in the shop was unbelievably helpful, explaining how the seam had been sewn together incorrectly and this is why they had torn. She exchanged the faulty pair for a new pair. I can honestly say that my two experiences in the sweaty Betty boutique in Cambridge convinced me to only buy my sports wear there. The staff were so helpful friendly, patient, knowledgeable and kind,it was the best customer service I've ever experienced.
14th November 2017
Reigate
Rating
BrightonThe ladies at the Brighton store were incredibly helpful and so lovely! I just had my second baby 10 weeks ago and was feeling very down on my new body - they helped me pick out two new pairs of leggings in styles that I wouldn't usually have picked and I left the store feeling great. They also helped me have one pair delivered to my house as they didn't have my size in store. All in all a brilliant experience and a good way to top off my birthday shopping trip! Thanks ladies :-)
14th November 2017
Oxford
Rating
On-LineExcellent. Couldn't have been easier - collected my order from local shop in Oxford which is so convenient. Staff in the shop were so helpful and asked if I wanted to try my order on. This was part of my first ever order from Sweaty Betty and I have to say, even though its quite pricey, I've been so impressed with all my purchases So far!
14th November 2017
derbyshire
Rating
On-Linegreat service. I do think your products are expensive is this because you are mostly based in and around LONDON?
14th November 2017
London
Rating
Soho - Carnaby StFriendly and knowledgable staff. Very impressive.
14th November 2017
London, UK
Rating
Canary Wharf - Jubilee PlaceSo helpful and friendly without being pushy. Top marks!
14th November 2017
Bristol
Rating
BristolVery friendly service
14th November 2017
Midlands
Rating
On-Linereally great company - fast delivery and beautifully packed
 
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