Sweaty Betty

customer experience reviews

Core Belief #3: "We are passionate, bordering on obsessive (about delivering exceptional customer experience)"
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overall rating : 93%


Date / Location Rating Customer Comment
28th March 2015
London
Rating
SohoEfficient and helpful.
28th March 2015
California, USA
Rating
On-LineI feel emails need more details on how an order is being delivered. There are no tracking numbers, which is fine. But there was no note that my order was going to come in in two separate packages. It was confusing to get the first one and realize that one of my items was missing.
28th March 2015
Brighton
Rating
Very happy with service
28th March 2015
Rating
BrightonReally helpful and supportive
28th March 2015
Leeds
Rating
LeedsThe girls in the shop were lovely, really welcoming, chatty and helpful! Great experience.
28th March 2015
Stockport
Rating
WilmslowGreat shop, great staff.
28th March 2015
Stockport
Rating
WilmslowGreat shop, nice helpful staff.
28th March 2015
Cardiff
Rating
BristolThis my first visit to a Sweaty Betty boutique was a very positive one and I thoroughly agree with your reviewers who are highly complimentary about the service and the lovely helpful staff. Would certainly revisit but would prefer a boutique in Cardiff.
28th March 2015
Cardiff
Rating
BristolThis is the first time I had visited a Sweaty Betty boutique and I found the experience much as many of your reviewers note. I was greeted and allowed to browse at will but when I asked for help it couldn't have been bettered. Would definitely return. I hold out some hope that you might open in Cardiff.
28th March 2015
Nottingham
Rating
On-LineLove that I can pick up online orders in store and try it on. Staff are always very friendly.
27th March 2015
Newcastle upon Tyne
Rating
On-LineEither in-store or online, I have never had a bad experience with Sweaty Betty
27th March 2015
Birmingham, UK
Rating
Always wonderful to deal with and Sweaty Betty ensures that returning items is never a problem with their free returns and easy packaging.
27th March 2015
Birmingham, UK
Rating
On-LineExcellent service in every way, a joy to deal with!
27th March 2015
Glagow
Rating
So easy to order and returm or swap. Great service from Sweaty Betty. Really a great all round company.
27th March 2015
Oxford
Rating
On-LineThere was a mix up with delivery and it took some time to rectify. Staff always helpful though
 
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