overall rating : 90%


Date / Location Rating Customer Comment
1st December 2017
France
Rating
Manchester - Selfridges Trafford CentreFantastic sales team. Really warm and funny and helpful. They gave me good advice (said something didn't work on me if it didn't) which meant I felt I could trust their opinion. A really good shopping experience. Thank you.
1st December 2017
Farnham, UK
Rating
FarnhamI was looking for suitable attire for out of season travel and the sales advisor / manager in the Farnham branch was absolutely fantastic in helping me locate these after the ones I wanted were sold out - so a huge thank you for her unending patience, suggestions, phone calls to locate an alternative & general good Humphrey help! I would absolutely recommend this branch to anyone; always helped brilliantly.
1st December 2017
Sevenoaks
Rating
On-LineWhether in store or online I always find SB assistants most helpful and informative. For me this is how all retailers should perform. The products sell themselves but the people I’ve encountered at SB are polite and professional.
1st December 2017
Bucks
Rating
BeaconsfieldWhat knowledgable staff and so friendly
1st December 2017
Norwich UK
Rating
On-LineVery good prompt service, had 20% of this coat, so chuffed with that
30th November 2017
Amsterdam
Rating
California, Newport BeachSales girl was friendly and helpful and not in your face nor pushy - just right!
30th November 2017
London UK
Rating
On-LineAlways excellent service in the shops - lovely staff, so helpful. Website a bit tricky so that I now have two accounts in my same name! Original account didn't recognise my username and password (which it had given me). May need updating!
30th November 2017
Richmond
Rating
RichmondVery helpful staff on a busy day in Richmond.
30th November 2017
Glasgow
Rating
GlasgowStaff so nice in shop and very helpful
30th November 2017
Windsor
Rating
WindsorVery good shop girls very helpful
30th November 2017
London
Rating
Great friendly staff in the Richmond store
30th November 2017
Altrincham uk
Rating
On-LineWhen I collected my goods from Wilmslow store the staff were and always are friendly and helpful .
30th November 2017
Berkshire
Rating
Over the PhoneVery professional
30th November 2017
London
Rating
On-LineI'd received an early bird Black Friday discount code and placed an order straight away. Was dismayed when 2 days later the gilet was offered at 40% off online. I emailed customer services and the SB team honoured the additional 20% discount on the item. Very pleased with that. Thank you.
30th November 2017
Cheshire
Rating
On-LineSweaty Betty delivery is always prompt with notification of delivery time and opportunity to re-schedule if necessary. Only slight issue is that sizing and length vary considerable product to product - therefore difficult to judge correct sizing required.
 
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